🎧 Support
Customer Support
1:1 Inquiries

Submit a direct inquiry to the NODITRA support team. We respond within 1–2 business days.

✉️
Email
[email protected]
1–2 business days
📞
Phone
(02) 1800-6391
Mon–Fri 09:00–18:00 KST
🚨
Emergency
1800-0392
24/7 Security Issues Only
Before submitting, check the FAQ — most common questions are answered there. For trading status, see the Notice Board. For security emergencies (suspected unauthorized access), call 1800-0392 immediately.
Tip: Include your order ID, transaction hash, or timestamp if relevant. Do not include your password or 2FA codes.

Expected response time: 1–2 business days (Mon–Fri, 09:00–18:00 KST)

Alternative Support Channels

KakaoTalk: NODITRA Support (@noditra) · Mon–Fri 09:00–18:00 KST, chatbot 24/7
Market listing inquiries: Market Support · [email protected]
Business partnerships: Partnership · [email protected]